1. Definition and nature of personal data
When you use our site, we may ask you to provide us with personal data.
The term “personal data” refers to all data that can be used to identify an individual, including your name, first name, pseudonym, photograph, postal and e-mail addresses, telephone numbers, date of birth, data relating to your transactions on the site, details of your purchases and subscriptions, credit card numbers, and any other information you choose to give us about yourself.
2. Purpose of this charter
The purpose of this charter is to inform you about the means we use to collect your personal data, in strict compliance with your rights.
In collecting and managing your personal data, we comply with the French Data Protection Act no. 78-17 of January 6, 1978, as amended.
3. Identity of data controller
The party responsible for collecting your personal data is Neuf et demi.
4. Personal data collection
Your personal data is collected for one or more of the following purposes:
- Manage your access to and use of certain services available on the site,
- Carry out customer management operations concerning contracts, orders, deliveries, invoices, loyalty programs and customer relations,
- Build a file of registered members, users, customers and prospects,
- To send newsletters, requests and promotional messages. If you do not wish us to do so, we give you the option of expressing your refusal in this respect when your data is collected;
- To compile commercial and visitor statistics for our services,
- Organize contests, lotteries and all kinds of promotional operations, with the exception of online gambling subject to approval by the Autorité de Régulation des Jeux en Ligne,
- Manage people’s opinions on products, services or content,
- To manage any unpaid invoices or disputes relating to the use of our products and services,
- Meet our legal and regulatory obligations.
When we collect your personal data, we inform you whether certain information is mandatory or optional. We also inform you of the possible consequences of failing to reply.
5. Recipients of collected data
Our staff, auditors and subcontractors will have access to your personal data.
Your personal data may also be used by public bodies, exclusively to meet our legal obligations, by law enforcement officers, judicial officers and debt collection agencies.
6. Transfer of personal data
Your personal data may be transferred, rented or exchanged for the benefit of third parties. Should you so wish, we give you the option of ticking a box expressing your agreement to this when your data is collected.
7. Duration of storage of personal data
- Concerning data relating to the management of customers and prospects :
Your personal data will not be kept longer than is strictly necessary to manage our commercial relationship with you. However, data required to establish proof of a right or contract, or to comply with a legal obligation, will be kept for the period stipulated by the law in force.
With regard to any prospecting operations aimed at customers, their data may be kept for a period of three years from the end of the commercial relationship.
Personal data relating to non-customer prospects may be kept for a period of three years from the date of collection or last contact with the prospect.
At the end of this three-year period, we may contact you again to find out whether you wish to continue receiving commercial solicitations.
- Concerning identity documents :
In the event of exercising the right of access or rectification, data relating to identity documents may be kept for the period stipulated in article 9 of the French Code of Criminal Procedure, i.e. one year. If the right to object is exercised, such data may be archived for the period of limitation stipulated in article 8 of the Code of Criminal Procedure, i.e. three years.
- Concerning credit card data :
Financial transactions relating to the payment of purchases and fees via the site are entrusted to a payment service provider, which ensures their smooth and secure processing.
For the purposes of our services, this payment service provider may receive personal data relating to your credit card numbers, which it collects and stores in our name and on our behalf.
We do not have access to this data.
To enable you to make regular purchases or pay related fees on the site, your credit card details are kept for the duration of your registration on the site and, at the very least, until you make your last transaction.
By checking the box expressly provided for this purpose on the site, you give us your express consent to this storage.
Data relating to the visual cryptogram or CVV2, written on your bank card, is not stored.
If you do not wish your personal data relating to your credit card numbers to be stored under the conditions specified above, we will not store this data beyond the time required to complete the transaction.
In any event, the data relating to these transactions may be kept in intermediate archives for the period stipulated in article L 133-24 of the French Monetary and Financial Code, i.e. 13 months following the debit date, for the purposes of proof in the event of a dispute. This period may be extended to 15 months to take into account the possibility of using deferred debit payment cards.
- Concerning the management of opt-out lists:
Information enabling us to take account of your right to object will be kept for a minimum of three years from the date on which you exercise your right to object.
- Concerning audience measurement statistics :
Information stored in users’ terminals or any other element used to identify users and enabling their traceability or frequentation will not be kept beyond 6 months.
8. Safety
We inform you that we take all necessary precautions and appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data, and in particular to prevent it from being distorted, damaged or accessed by unauthorized third parties. We also use or may use secure payment systems that comply with the state of the art and applicable regulations.
9. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website server.
We can distinguish between two types of cookies, which have different purposes: technical cookies and advertising cookies:
- Technical cookies are used throughout your browsing experience, to facilitate navigation and execute certain functions. A technical cookie may, for example, be used to memorize the answers entered in a form, or the user’s preferences regarding the language or layout of a website, where such options are available.
- Advertising cookies may be created not only by the website on which the user is browsing, but also by other websites displaying ads, widgets or other elements on the page displayed. In particular, these cookies may be used to carry out targeted advertising, i.e. advertising determined according to the user’s browsing habits.
We use technical cookies. These are stored in your browser for a period not exceeding six months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you in advance and you would have the option of deactivating these cookies.
We use or may use Google Analytics, a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of pages viewed and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention period of this cookie is mentioned in article 7 (v) of the present charter.
We remind you that you can refuse to accept cookies by configuring your browser. However, such refusal may prevent the site from functioning properly.
Consentement
When you choose to communicate your personal data, you expressly give your consent to the collection and use of such data in accordance with the provisions of this charter and current legislation.
Third-party services used on this site
- Youtube.com
- Dailymotion.com
- Twitter.com
- instagram.com
- facebook.com
Other Cookie Information
HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE OUR PARTNERS’ SITES OR APPLICATIONS.
RULES FOR GOOGLE ANALYTICS ADVERTISING FEATURES
European legislation on cookies
IAB Europe Guidance : FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE
Belgium : Commission de la protection de la vie privée ( FRENCH | DUTCH )
Czech Republic: ÚŘAD PRO OCHRANU OSOBNÍCH ÚDAJŮ
France : COMMISSION NATIONALE DE L’INFORMATIQUE ET DES LIBERTÉS
Allemagne : EC COMMUNICATIONS COMMITTEE WORKING DOCUMENT ON IMPLEMENTATION
Grèce : Η ΧΡΉΣΗ COOKIES ΣΤΟ ΔΙΑΔΊΚΤΥΟ
Irlande : GUIDANCE NOTE ON DATA PROTECTION IN THE ELECTRONIC COMMUNICATIONS SECTOR
Italie : GARANTE PER LA PROTEZIONE DEI DATI PERSONALI
Luxembourg : COMMISSION NATIONALE POUR LA PROTECTION DES DONNÉES
Pays-Bas : AUTORITEIT CONSUMENT EN MARKT
Espagne : AGENCIA DE PROTECCIÓN DE DATOS
Royaume-Uni : INFORMATION COMMISSIONER’S OFFICE
Article 29
GUIDELINES ON OBTAINING CONSENT FOR THE PLACEMENT OF COOKIES (PDF)
EXEMPTION FROM THE CONSENT REQUIREMENT FOR CERTAIN COOKIES (PDF)
PUBLICITÉ COMPORTEMENTALE EN LIGNE (PDF)
10. Consentement
When you choose to communicate your personal data, you expressly give your consent to the collection and use of such data in accordance with the provisions of this charter and current legislation.
11. Access to your personal data
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, you have the right to obtain access to and, if necessary, rectify or delete any data concerning you, through online access to your file. You can also contact :
- e-mail address: trt__at__neufetdemi.com
Any person may, for legitimate reasons, object to the processing of data concerning him or her.
12. Modifications
We reserve the right, at our sole discretion, to modify this charter, in whole or in part, at any time. These modifications will come into effect as of the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute recognition and acceptance of the new charter. If you do not agree with the new charter, you should no longer access the site.
13. Entry into force
This charter came into force on 18 06 2024